Can we extend our session if we need more time?
Approach us during your session and we’ll check if there is a band coming immediately after you. If there isn’t, we’ll gladly extend your session at the standard rates as seen here.
What happens if we end late?
If your session ends at 7pm, you should have packed up by 7pm so we can start setting up for the next band.
How do I cancel my session?
You can cancel your session through the booking confirmation email that was sent to you. Do note that if you cancel within 48 hours of your session, there will be a 100% cancellation fee. However, If you cancel more than 48 hours before your session, there will only be a 50% cancellation fee.
How do I buy packages?
You can buy packages through the booking website by clicking here.
Do you provide equipment rental?
Sorry, we do not rent out our equipment.
How do I see availability?
(Tip: Remember to check the Recording and Venue calendar too. These bookings take up BOTH rooms.)
Step 2: Click the add "+" button, select "Subscribe to Calendar"
Step 3: Add these 5 calendars
How do I make payment? Also, do I pay before or after our session?
Payment is preferred through the PayNow or PayLah! app to Tonehouse Studios using the QR Code or UEN number provided below, and in your booking confirmation email. The reference number/description should be the same one you used to make the booking.
How do I make a booking?
Click here and follow the instructions.
Gigs / Events
Can I host a gig in your studio?
How many hours should I book for?
Do allow for at least a 30 minute set up time and a 30 minute tear down time. This is mandatory for all gig and event bookings. If you require more time for set up and tear down, please allocate the appropriate time for it. We don't want to rush.
Am I allowed to bring food and drink inside?
No, we do not allow any kind of food, sweets, snacks or drinks into the studio. There is no exception to this rule, and penalties will be imposed on the organiser if the rule is flouted.
Are smoke machines allowed?
Yes, small smoke machines are allowed, as long as visibility is not hindered. If the smoke alarm or spinklers are triggered, the organiser will be responsible for any and all damage caused by it.
What is the max capacity of the studio?
Due to fire safety regulations, the maximum capacity allowed in the studio is 50 humans.
Do you have tables for ticketing / merchandise?
Yes, we will provide 2 foldable tables for you to use outside the studio.
Do you allow hardcore / metal / punk gigs?
We do not discriminate against genres, but the organiser will be held responsible for any and all damage caused during the duration of the booking.
How can I record an EP / Demo at your studio?
Can our band film a music video at your studio?
Which room should I record in?
If you book a "Recording", it will always be done in the Living Room.
The Living Room is fully equipped with recording equipment. Drums, Guitars, Bass Guitar, Vocals and Keyboards are lined-in to our X32 Mixer and ready to record multi-track into Logic X on our Mac.
Do you provide mixing/mastering services?
Our rates only include tracking. Post-production is a separate cost that you need to discuss with your producer or engineer. We have qualified engineers here at Tonehouse, and you may discuss post-production rates with them personally.